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    Welcome to Consumer Services

    We look forward to serving you and encourage you to give us feedback as to how we can serve you better.

    Sign-up for the latest news about the Miami-Dade Consumer Services Department.

    More about CSD


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    Be Counted, not Conned

    Census logoWith preparations underway for the 2010 Census - one of the most important undertakings in the U.S. - the Miami-Dade Consumer Services Department is cautioning consumers to learn how to spot potential scams.  By knowing exactly what to expect from the Census Bureau, you can avoid becoming a victim of a crime.

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    New Credit Card Law Stops Abusive Practices

    Credit cardA new credit card law designed to provide consumers with some relief from abusive industry practices went into effect on February 22, 2010.

    > Find out more
    > En Espanol

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    Be There, The Fair!

    Youth Fair LogoThe 59th Annual Youth Fair will be celebrated March 25 - April 11. Get into the fun by offering your time through 4-H to help set up and judge this year's exhibits. And don't forget to buy your tickets now and save!

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    4-H / NFL Team Up to Promote Healthy Living

    Some South Florida kids received a real special treat for their efforts in creating a community garden and their commitment to positive choices.

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    Arrow Read the Press Release
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    Consumer Services Gets What's Coming to You

    Woman with moneyIt was another million-dollar year for the Consumer Services Department's Mediation Center! In 2009, the department helped consumers recoup $1,168,447 in reimbursements, resolving 5,373 complaints covering catagories ranging from auto repair to mail orders.

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    Arrow Read the Press Release
    Arrow View the Video Windows Media Logo
    Arrow Read the article
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    Airport Regional Taxi Service (ARTS) Program Opportunity

    Taxicab medallion owners wanted to provide ARTS service.  Applications now being accepted until the required number of vehicles have been obtained.  Certain rules apply.

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    Arrow Download the application  Adobe Acrobat Logo
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    Arrow Download the certification form  Adobe Acrobat Logo
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    Save Your Home the Right Way

    Foreclosure noticeDon't let others prey on your fear of losing your home.  If you're having trouble making mortgage payments, contact your loan servicer to discuss your options as soon as possible.  Learn about your rights and how to avoid becoming a victim of fraud.

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    Smart Gardening: Water Your Plants Using a Cheap and Environmentally Friendly Rain Barrel

    Rain BarrelLet Mother Nature do your irrigation work by capturing free rain water in a barrel. The Miami-Dade Cooperative Extension offers Rain Barrel Workshops where you can learn how to conserve water and reduce your water bill.

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    If you cannot view PDF Get Acrobat! files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.
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    In order to view the media Windows Mediafiles above you will need Microsoft® Windows Media Player™. If you cannot view the media files, you can download Microsoft® Windows Media Player™ for free from Microsoft Corporation.

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    Consumer Services Highlights
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    2010 Consumer Reimbursements
     2010: $66,864
    January: $66,864
    Read This Month's Recovery Highlights   
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    Valuable Resources

    Consumer Links
    Tips for Consumers
    Recalls and Product Safety News
    Video Gallery
    Miami-Dade County Code
    Accessible Taxicab Service
    Taxicab Driver Resources and Information
    Taxi Stand Locations Requires Adobe Acrobat Reader
    Disaster Prevention / Management
    The Florida Channel
    Miami-Dade County Law Library
    En Español
    En Kreyòl
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    What You Should Know
    Affordable Telephone Service Available Through Link-Up and Lifeline Assistance Programs
    Lifeline logoLow-income customers in our state may now apply for telephone service at reduced prices. You may be eligible for a 50% rebate in telephone service installation (worth up to $30.00) and a $13.50 credit per month on local phone bills. Over a year's time, that is a savings of $162.00. Click here for more info.

    Settle Your Business Disputes Through Consumer Mediation
    Ever feel like you have exhausted all efforts to resolve a complaint about a purchase or service contract? Fret no more. The Consumer Mediation Center is ready to take on your case. Learn how to get started toward a resolution.

    foreclosure calculatorFacing foreclosure?
    Don't wait until it's too late to save your home. Get the facts you need here.

    Protect Your Ficus from Whitefly Infestation
    WhiteflyYour ficus could be in danger of attack by a big threat in a tiny package. Find out what you need to know about whitefly infestation -- and what it means to your plants
    Get the facts

    Learn About Limousine Service Regulations
    Miami-Dade County regulates for-hire limousines on a countywide basis in order to create a comprehensive and service-oriented system of unrivaled for-hire limousine service.

    cabGet the Facts on Taxicab Regulations
    Learn what you need to know to make your next cab ride a good one for both the driver and passenger.
    Take a Visual Tour of Consumer Services
    Get familiar with the Consumer Services Department and how it can help you through this brief video introductionWindows Media Player required
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