Miami-Dade County - Transit

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STS Facts

Special Transportation Service (STS), is Miami-Dade Transit's (MDT) complimentary Paratransit service, based on the Metrobus, Metrorail and Metromover services. It was established in 1976 to meet the special transportation needs of disabled Miami-Dade County citizens.

Special Transportation Service is available for anyone whom MDT certifies as eligible. Privately contracted sedans, vans, and vans equipped with lifts provide door-to-door service for eligible customers. Service is offered with no restrictions on trip purpose.

Schedule:	Seven days a week, 24 hours a day
Reservations:	Eligible riders must make trip reservations no later than 24 hours prior to traveling.
STS Fares:	$3 per one-way trip.
Ridership:	Total STS customer boarding's for FY 2009-2010: 1,553,539 Average weekday boardings: 5,269
Budget:	Operating budget for FY 2011 is $ 37,805,100
Revenues:	Total budgeted for FY 2011 is $ 3,942,225
Information:	Call 786-469-5000

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STS Resources

STS CONFRIMATION / CANCELLATION

Confirmation / Cancellation

Rider Alerts

Sign up to receive rider alert text messages on your mobile devices and/or email regarding any disruptions affecting Special Transportation Service (STS).

Contact STS

305-264-9000, Reservations
786-469-5000, Enrollment & Information
305-263-5459, TTY Users
786-469-5000, Complaints/Commendations
786-469-5029, To Leave a Message
305-263-5475, TTY Users
786-469-5000, Administration

Please contact Maud Lizano, MDT ADA Coordinator:

If you are not satisfied with a resolution/response to your complaint regarding MDT’s STS services.
If you need to be provided with auxiliary aids and services for communications in alternate format (audiotape, Braille or computer disk), a sign-language interpreter or other accommodations. Requests for auxiliary aids and service have to be made five days in advance.

Miami-Dade County does not discriminate on the basis of disability in its programs or services.

Miami-Dade Transit
Attention: Maud Lizano
701 NW 1st Court Suite 1700
Miami, FL 33136

Phone: 786-469-5478
Fax: 786-469-5589