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Important Global Message

The Miami-Dade County Emergency Operations Center has been activated and is closely monitoring Erika. For any updates about County facilities and services, please visit: http://www.miamidade.gov/emergency

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Trip Planning & Customer Service

305-891-3131

English / Español / Kreyòl
Monday - Friday, 7:00 a.m. - 7:00 p.m.
Saturdays, 8:00 a.m. - 5:00 p.m.
Sundays & Holidays, Closed  

TTY Users
(deaf or hard of hearing)

305-499-8971

Transit Watch
(Safety Hotline)

305-375-2700

Accommodations for persons with disabilities
People who require assistance because of their disabilities in order to participate in the programs, activities or services of the Miami-Dade Transit Department, may contact Marcos Ortega at 786-469-5225 or mo7225@miamidade.gov. To request materials in accessible format, sign language interpreters, or other means of equally effective communication to participate in any program or meeting, please contact Marcos Ortega at at 786-469-5225 or mo7225@miamidade.gov. at least five days in advance to initiate your request. TTY users may also call 711 or 1-800-955-8771(Florida Relay Service).


Service Directory

Advertising
786-469-5382

Comments & Suggestions
305-891-3131, Option 2 (toll free)

Complaints 
8:30 a.m.-4:30 p.m.
305-891-3131, Option 2 (toll free)

College Discount Program
786-469-5384

K-12 Program
786-469-5384

EASY Card
Customer Service
Monday - Friday, 8 a.m. to 5 p.m., excluding County-observed holidays.
786-469-5151

Golden Passport
786-469-5028

Patriot Passport
786-469-5028

Corporate Discount Program
786-469-5402

Jobs in Transit
305-375-5627 (JOBS)

Lost & Found
8:00 a.m.-12 noon
1:00 p.m. - 5:00 p.m.
786-469-5564

Media Requests
786-469-5420

Service Centers
305-891-3131

Office of Civil Rights & Labor Relations
786-469-5486

Publications-by-Mail
305-891-3131

Special Transportation Service (STS)
305-264-9000, Reservations
786-469-5000, Enrollment & Information
305-263-5459, TTY Users
786-469-5000, Complaints/Commendations
305-263-5475, TTY Users
786-469-5029, Administration

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